How Do You Get More Rental Income?
Ali’i Beach Rentals is a full-service property management company that specializes in Vacation Rentals in the Waikiki area. We have developed a technologically advanced, efficient, and effective internet marketing strategy that will increase your bookings and net revenue. This strategy includes third-party travel partnerships such as VRBO & HomeAway.com, Booking.com, Airbnb, Trip Advisor and Expedia, and we partner with Lea Lea (H.I.S Japan Travel which is the 2nd largest Travel Agency in Japan). However, the big difference between us and our competitors is that we do not rely on only the third-party partnerships for bookings. We have 60,000 people on our own professionally managed email campaign database and over 21,000 visitors that land on our own website each month, 60% of our bookings take place on our own website. We also put a lot of marketing efforts into return guest advertising, travel site referral and website direct advertising, search engine optimization, social media, banner ads and more. Our Reservation team is available 7 days a week to answer calls, respond to inquiries and secure reservations. We are able to provide significantly higher rental income and exceptional property maintenance over our competitors by committing to personalized service. Our properties are not thrown into a rental pool but analyzed and advertised individually to stand out in this very competitive rental market. We have thousands of repeat guests that choose to book with our company every year. Our repeat guests love us because they appreciate the level of service that we provide.
We are the experts at getting the highest net income for our clients. We are the only Vacation Rental company in Waikiki that has Real Time data-driven pricing. Our pricing tool now sets and manages vacation condo rates based on dynamic algorithms that track supply and demand for every night of the year, as well as comparable market factors particular to a property. Our systems knows how full flights hotels and vacation rentals are in our area and automatically adjusts accordingly. Every night of the year is priced differently, which in return gets our property owners more revenue, whereas most of our competitors are priced by season. By using real-time pricing, we are able to take advantage of the spikes in tourism. Basically, your property is priced perfectly every single night of the year based on real time data from the tourism industry. If you are shopping around for a Property Manager, you should ask them if they can provide this level of service for you.
What is the Ali'i Beach Rentals Difference?
Vacation rentals are currently the fastest growing segment of the tourism industry and competition has never been fiercer. Ali’i Beach Rentals has been in the Vacation Rentals industry for over 15 years and is locally owned with knowledgeable local staff as well as Japanese, Spanish, Portuguese, Cantonese speaking dedicated and licensed Property Managers in our office. We specialize in short-term vacation rental management in the Waikiki area and focus on the highest quality management and targeted marketing for your vacation home. With our office conveniently located in Waikiki in the Bank of Hawaii Building (2155 Kalakaua Ave), we can quickly respond to guests, maintenance or any emergency issues that may arise. Our team is easily accessible to our owners, guests and our channel partners and we are available 24/7.
The Vacation Rental Industry is constantly changing, and we make sure we are up to date on the latest technology. We implemented our own Ali’i Beach Rentals app that guests can download onto their smartphone and it guides them through the guest experience. Guests can download it before they arrive so they can view their check-in information and it has many restaurants and activities we recommend guests to check out in the area. Guests can also use the app to contact us anytime if they have any questions, it is also a great tool for us to stay in touch with the guests as well.
Did we mention we also have great reviews! With an A+ rating from the BBB and a 4.9 star google review and 4-star Yelp reviews you know we have to be doing something right. Our guests love us!!
What is Your Management Fee and How Will I Know What My Property Makes Each Month?
We know a reasonable management commission is important for your investment. Our management fees are highly competitive especially for the level of service we provide. However, the Management fee varies per property, so please give us a call at 1-800-651-5657 ext. 4 so we can set up an appointment to discuss it further or fill out the contact form above. Our owners have access to a secure owner portal where they can view their owner statements, upcoming reservations on their calendar and they can book their own stay in their property. Our owners are also emailed a detailed owner statement each month so they can view their income for that month. We charge the GET and TAT to the guest on top of the rent and file the appropriate taxes for our owners each month. We file the GET and TAT on behalf of the owner at no cost, and Cleaning Fees are charged to the guests. The only cleaning fee we would charge is if you were to use your vacation rental for personal use. If you are shopping around for a property manager, you should be asking them if they are providing this service.
How Do You Encourage Guests to Return Each Year?
In addition to our marketing strategy, we have many cost-effective ways to provide guests with services that will turn a one-time guest into a loyal customer. Here are a few examples: Detailed unit description with professional photos. Friendly and helpful service from our vacation planners and guest relations agents. Post-check-out satisfaction survey with rebooking incentives. Our ABR loyalty rewards program keeps our guests engaged and gives our guests an incentive to re-book with us next time they travel to Waikiki and has an Integrated guest portal with vacation planning tools for our guests to share booking and travel information and ideas. With a database of over 60,000 people on our own professionally managed email campaign, it is easy for us to get all of our past guests to rebook and our email campaigns bring immediate exposure for any new properties that we add to our portfolio. We also have Smart locks on our Vacation Rentals that are integrated with our reservation software, so a unique door code is automatically generated for each guest. This unique code will show up in the Ali’i Beach Rentals guest app and will only be available for the guest to use once the guest checks in and it expires at the time the guest checks out. We know who is coming in and out of our vacation rentals at all times. Having these unique door codes prevents theft and guests don’t have access to a key they can copy, and it prevents lockouts, which in return is better guest satisfaction and better reviews, we noticed our guests do not like dealing with keys. If you are shopping around for a property manager, you should ask them what their repeat-guest strategy is.
I Am Afraid of My Property Being Ruined Over Time; How Does Ali'i Beach Rentals Keep My Property Properly Maintained?
We take pride in making sure your vacation rental investment is well taken care of. We manage our own cleaning company that operates out of our office. We started this company last year because we wanted to have more control over the quality of our cleanings. Our cleaning standards are unsurpassed, and it shows in our glowing guest reviews! We have our own in-house inventory for houseware, kitchenware, and towels which save us and our owners a lot of money. Our exclusive in-house maintenance team that does routine property inspections to make sure your vacation rental is kept in great shape! Our properties are meticulously maintained, being that our cleaning and maintenance companies are exclusive to us, their sole purpose is to make sure our properties are perfect upon Check-In and if our guests need anything they can respond immediately. If you are shopping around for a property manager, you should be asking them if they have their own cleaning company with in-house inventory and exclusive in-house maintenance staff.
How Do You Make Sure Guests Do Not Damage My Property?
As an Owner, you want to ensure your property is free from damage and loss, and we take this very seriously. We have a thorough rental contract which we enforce, and all bookings have a mandatory property maintenance fee included to cover any accidental damages. Our guests are also encouraged to purchase additional Travel Insurance with every booking. Though our goal is 0 loss and damage, we do have incidents sometimes. Ali’i Beach Rentals will always step up and take care of the situation to the best of our ability. We have Smart locks on each of our Vacation Rentals that are integrated with our reservation software, so a unique door code is automatically generated for each guest. This unique code will only be available for the guest to use once the guest checks in and it expires at the time the guest checks out. We know who is coming in and out of our vacation rentals at all times. Having these unique door codes prevents theft and guests don’t have access to a key they can copy. If you are shopping around for a property manager, you should be asking them if they take these preventative measures as well.